Frequently Asked Questions (FAQ)
1. How do I receive the product I purchased?
After a successful payment, the download link will be displayed immediately and also sent to your email. If you do not receive it, please check your spam folder or contact customer support.
2. What if the file is corrupted or won’t open?
If there is a technical issue (e.g., the file is unreadable or incomplete), contact customer support. They will provide a working file, or if the problem cannot be resolved, a refund may be issued.
3. Can I share the file I purchased with my friends?
No. Your purchase is for personal use only. Sharing, redistributing, or selling the files is illegal and may result in legal action.
4. Can I get my money back after purchase?
Due to the digital nature of the products, refunds are generally not available, except in specific cases such as a corrupted file or non-delivery. Refunds are considered after review by our support team.
5. Are the products compatible with mobile devices?
Yes. Most files are in PDF or MP4 format and can be easily viewed on smartphones, tablets, or laptops.
6. Do I need to register to make a purchase?
No, you can purchase without registering. However, registering gives you full access to your purchase history and download links.
7. What payment methods are available?
Payments are accepted only via cryptocurrency (USDT / Tether). No in-person or traditional bank transfer is required.
8. What if I entered my email incorrectly?
If your email was entered incorrectly, contact customer support and provide your purchase details so the file can be resent.
9. Can I purchase from all over the world?
Yes. Since payment is via USDT, international buyers can pay easily using any supported crypto wallet.
10. Are your products updated?
If a product is updated, previous buyers will be notified, and the latest version will be sent for free if needed.